App / Casino
111vt collects only the account and transaction data needed to run your wallet, process payments through Upay and Bank Transfer, and keep your session secure. This policy explains what we collect, why we hold it, and what choices you have — access and eligibility depend on your local law and the eligible regions we serve.
When you open an account on 111vt, we collect the information you provide directly: your name, contact details, and the payment identifiers linked to your wallet — for example, the mobile number tied to a bKash or Nagad account, or the bank reference used for a Bank Transfer. We also collect session data automatically: device type, browser, IP address, and in-session activity. This helps us detect unusual access and keep your account wallet consistent across visits. We do not sell your personal data to third parties. Where a payment processor or identity verification service needs to handle your details to complete a transaction — such as routing a Upay deposit or confirming a Bank Transfer — that sharing is limited to what the service requires and is covered by its own published terms. Data retention follows the period required to satisfy any applicable financial record obligation under the laws of eligible regions. When that period ends, account data is removed from active storage. You may request an earlier review of your records through the contact route in the Support section below. Availability of all services on this page depends on your local law and the regions 111vt currently serves.
This policy covers data handled directly by 111vt across account registration, wallet activity and in-session behaviour. It does not extend to third-party services that operate under their own separate terms — including payment processors, game studios such as Habanero and Microgaming, or external links you may follow from our pages. Understanding the boundary helps you know exactly who holds what.
Registration details, login credentials and session tokens fall fully within this policy. We control how that data is stored and who can query it inside our systems. Your account wallet data — including linked payment references — is covered here.
Deposit and withdrawal records tied to Upay, Bank Transfer or other configured payment rails are covered by this policy on our side. The payment processor holds its own copy under its own privacy terms, which we do not govern.
Game lobby pages, promotional notices and editorial content we publish on 111vt are covered for any interaction data we collect while you browse them. We record category views and session length to improve navigation — not to build advertising profiles.
Game content from studios like CQ9, PlayStar or Joker runs inside our lobby but those studios operate under their own data practices. Any link leaving 111vt is outside our policy scope. We recommend checking third-party terms before sharing data there.
Your data rights are not passive. You can act on them through your account or by contacting support directly. Start by opening the account settings page — your registered contact details, linked payment references and communication preferences are all visible there, and you can correct most fields without needing to raise a request. For records we hold server-side, such as your session history or archived transaction logs, you can request a copy or ask us to review what is stored. We will respond through the contact route you used to raise the request. If you believe a detail is inaccurate — for example, a bank reference stored against the wrong account — flag it through the support channel and we will investigate. You can also ask us to limit how we use your data while a correction is pending. All requests are handled under the applicable data rules for eligible regions. Service availability depends on your local law.
Open account settings to view your registered name, contact details and linked payment identifiers. For server-held logs, submit a data access request through the support contact route listed on this page.
Update editable fields directly in your account settings. If a field is locked — such as a verified payment reference — contact support with the correct detail and we will process the change after identity confirmation.
Use the live chat or email route in the Support section below to ask any question about what we hold. Reference your account ID in the message so we can locate your records without delay.
If you want us to limit processing or remove data that is no longer required, raise a written request through the email contact route. We will confirm receipt and outline the steps under the applicable regional rules.
If you have a question about this policy, want to request your data or need to correct a stored detail, use the contact routes below. We do not publish response-time commitments here — only the channels that are live on the site. Match your request type to the channel that fits it.
Open the chat widget from any page on 111vt. Use this for quick clarifications about what data is linked to your account or how a payment reference appears in your record.
Send data access or correction requests by email using the address published in the site footer. Include your account ID and the specific record or field you are asking about so we can locate it accurately.
For self-service corrections to contact details, communication preferences and linked payment references, go directly to your account settings. Many changes take effect without requiring a support request.
We apply access controls and standard encryption to data stored in your account, including payment references linked to Upay, Bank Transfer and mobile wallet methods. Cookies are used to keep your session active across pages and to remember display preferences — not to build external advertising profiles. You can manage cookie settings through your browser at any time. We do not retain account data beyond the period required by the financial record rules applicable to eligible regions. Retention periods vary by data type: session logs are held for a shorter period than transaction records. To find out how long a specific record type is held, send a request through the email contact route.
We use session cookies to keep your account active while you browse. These expire when you close the browser. Persistent preference cookies can be cleared at any time through your browser settings without affecting your account.
Payment identifiers — including those for Upay and Bank Transfer — are stored with access restricted to the processes that need them. We do not display full payment references on screen after initial entry.
We keep account and transaction records for the period required under applicable financial rules in eligible regions. Once that period passes, records move to archived or deleted status. Request your retention schedule through email support.
When we update this policy, the revised version is published on this page with a note in your account notification area. Continuing to use the account after a published update means you have seen the revised terms.
These are the questions we hear most often about how 111vt handles account data, what your rights are and how to act on them. If your question is not covered here, use the live chat or email route in the Support section above.
We collect the name, contact details and payment references you provide during registration — for example, the mobile number tied to a bKash or Nagad account. We also collect session data automatically, such as device type and IP address, to keep your account secure.
We share your data only where necessary to complete a service you have requested — for example, passing a payment reference to a processor to complete a Upay deposit or Bank Transfer. We do not sell your data. Each third party operates under its own published privacy terms.
Open your account settings to view your registered details and linked payment references. For server-held records like transaction logs or session history, send a data access request by email using the address in our site footer, and include your account ID.
Yes. Editable fields can be updated directly in account settings. For locked fields — such as a verified payment reference — contact support by live chat or email with the correction. We will confirm your identity before making the change.
Retention periods follow the financial record requirements of eligible regions and vary by data type. Session logs are held for a shorter period than transaction records. To ask about a specific record type, email support with your account ID and the data category you want to know about.
Yes. Access to 111vt, including the services described in this policy, depends on your local law and the eligible regions we serve. If you are unsure whether access is permitted under your local law, check before using the account or submitting any personal data.